NFS Battles Support Center

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NFS BATTLES FAQ (Updated 7/18/23)

WHY CAN'T I CHALLENGE SOMEONE?

There are a few things you must do before you can challenge other racers:

  1. (highly recommended) Customize your profile name.
  2. (required) Enter your EA ID in your profile settings. This is how others will contact you in game to party up for the race.
  3. (required) Join the Leaderboard you want to compete in. Leaderboards>Join Leaderboard. Then Complete your placement race for that leaderboard and enter it.
  4. (required) Flip your Ready to Race switch located in the top left corner of the screen to READY.

Now you will be able to challenge any racers who are also "READY" within your rank.


WHAT DO I DO IF SOMEONE IS RAMMING OR CHEATING DURING A BATTLE?

  1. Record a clip of the battle or take a screenshot as evidence.
  2. Finish the battle without breaking rules yourself.
  3. Report that you won the battle on NFS Battles. If the other player reports that they won, you will have the opportunity to submit your proof that they broke a rule.
  4. Submit proof.
  5. Wait for NFS Battles Staff to reach out to you with a decision.

See Rules/Punishments.


HOW DO YOU PLAN TO ELIMINATE BOOSTING/CHEATING?

There is no foolproof way to eliminate it from happening but there are many systems in place to limit it to the bare minimum. 


HOW DO YOU STOP SOMEONE FROM LYING ON THEIR PLACEMENT TIMES?

Again, there is no foolproof way to stop it from happening completely however we have a couple systems in place to discourage it and to penalize the players who do it.

Penalties for lying on placements or not being able to provide proof of placement include: de-ranking, suspension and lifetime bans from NFS Battles.


SOMETHING IS WRONG WITH MY PROFILE OR I CAN'T LOG IN WHAT DO I DO?

Please contact us immediately by emailing support(at)nfsbattles.com


WHY CAN'T I ARRANGE THE STICKERS ON MY PROFILE WALL?

Currently, stickers are automatically placed on your wall. Our goal is to add the ability to select and arrange your stickers how you want them in future updates of NFS Battles.


I DONATED. HOW DO I CLAIM MY STICKERS?

Donation stickers are manually assigned to each player who donates. This process is usually done within 24 hours however it may take longer depending on our staff's current workload.